The right route for help
Contact ChezFrance
Need help with ChezFrance, your account or a booking? Email us using the address below. ChezFrance is operated by Gites.co.uk Ltd.
Last updated: 13 October 2026
ChezFrance support
Email hello@chezfrance.com for help with account access, a booking reference, a technical issue or a payment status shown by ChezFrance. Do not send passwords, full card numbers, security codes or booking-access tokens by email.
Include your booking reference if you have one, so we can find the right details. For an emergency during your stay, contact the local emergency services.
Contacting the accommodation provider
For questions about the home, arrival arrangements or your stay, contact the host or agency through your private booking area. After confirmation, you can also use the contact details shared for your stay.
Company and contact details
- Company
- Gites.co.uk Ltd
- Registered in
- England and Wales
- Company number
- 10256342
- Registered office
- 57 Spyvee Street, Hull, E. Yorks, England, HU8 7JJ
- Support email
- hello@chezfrance.com
The terms shown with your booking apply to your stay. You can keep a copy in your private booking area.